T’s & C’s & Return Policy

T’s & C’s

All orders must be accompanied by a valid prescription

All stock orders take 7-10 working days to deliver.

Orders with high powers can take longer (plus minus 4 weeks)

If you want to claim through your medical aid, then medical aid tariffs will apply

Return Policy

If you make an error on your purchase, we will gladly assist you in getting you the right contact lenses to you.

The boxes may not be damaged, opened or written on.

We charge a R90 return and re-delivery charge

Returning your order simply email us [email protected] 

You can return your order within 30 days of delivery date to you (Keeping in mind the boxes may not be damaged, opened or written on)

From the date we received your parcel, both a refund or an exchange will take 7-10 working days to process and deliver.


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